Each planner account has a "security level" of 0, 1, 2, or 3. Security level 0 has only "view" access, and can not add or change anything in the church's account. Level 3 can add, change, and delete anything in their church's account. To view the table of security levels, browse to the page where you are adding or editing a Planner, then find and click the "Explain Security Levels" link.