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Canceling Your WP Account

Tom Metz -

If you need to cancel your account with WP (whether it is a trial account or paid subscription), the best way to do so is to simply allow your account to expire on its own. Since we do not store your credit card information, we will not automatically charge your account when it nears expiration.

Because WP is offered as a pre-paid service, we do not typically offer pro-rated refunds for cancellations prior to the paid account expiration date. However, we are willing to work with churches in extenuating circumstances. Please use the 'Submit a Request" link above if you need to discuss this option.

Lastly, we value all feedback that we receive, and are grateful to find out exactly why a church might decides to cancel their account. Please feel free to share such information with us. 

Have more questions? Submit a request

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