Calling all Mobile Devices

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16 comments

  • Greg Serafino

    I like it - I did not realize it existed!  Thanks

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  • Tom Metz

    Hi Greg.  Thanks for the feedback!

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  • Zubin Parakh

    It would be nice to see the full site being more "touch screen" friendly, for devices like an ipad or iphone. Or...... make the mobile site with all the options of the full site, I would like to be able to plan worship from my iPad completely! Thanks!

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  • Johnny Markin
    I would echo this request. I access the full site often from my iPad, but without drag and drop functionality, one can't assign people or roles, or create a virtual stage plan. Any chance we might see this?
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  • Tom Metz

    Thanks for the feedback and suggestions.  We know that with the popularity of tablets, several areas of WP must become more touchscreen friendly.  And we certainly are working on it.

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  • Danny Bourquine

    Another comment about the drag and drop.  I have successfully created my worship service on my tablet but I cannot assign it to or notify my helpers. It would be nice to complete without having to find a desktop.

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  • Tad Hardin

    I, too, would like to see the mobile site mirror the full site as much as possible.  In particular, I'd like for our team to be able to access our entire song library, not just songs that have been scheduled for a service.  Several of our band members only access WP from their tablet or phone, and when we try to prepare a song several weeks in advance, they can't find the files unless we "unofficially" schedule it for a random service time in the future.

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  • Greg Johnson

    I switched to the full site on my iPhone but want to switch the default back.  How do I do this? 

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  • Tom Metz

    Hi Greg.  When looking at the full site on your mobile device, go to the bottom and find the "Go to Mobile" and click it. http://www.screencast.com/t/EzMEa5WepB

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  • Paul Graves

    Hey Tom I have a question/concern and this may not be the place to be but I will start with you. I am new to Worshipplanning.com and so far I love everything about it. Here is my problem...when I make assignments and my worship team members accept or decline the assignment from their iphone or android phones, the response does not show up for the particular service assigned. Any ideas of what I may be doing wrong or why this is happening.

    Thanks for the help.

    Paul Graves

    paul@riverks.com

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  • Tom Metz

    Hi Paul.  Seems this is an issue that was introduced when we started including the various response buttons in the emails.  We have our dev team working on it now and hope to have it resolved very soon.  I see you submitted a support ticket, which is perfect.  We'll contact you that way once it has been resolved.

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  • Mary Kay Bernard

    I'm testing out the service right now, but I'm having trouble with the program on my IPhone 5. It works well on my laptop and Ipad. Are there issues with the IPhone? It keeps going back to the login screen.

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  • Tom Metz

    Hi Mary. Sorry for the delay getting back to you.  We are not aware of any issues on the iPhone.  I assuming you are trying to log in to the mobile version of the site, correct?

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  • Mary Kay Bernard

    It appears that it's just my IPhone that isn't working. Still trying to troubleshoot this issue. Worked fine on another phone that I tested. Thanks.

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  • Rich Stanley

    One of my band members is having the same problem as Mary.  It keeps taking him back to the log in screen.  He gets logged in, clicks My Assignments and it takes him back to the log in screen.  He is using an iPhone and the mobile website.  No matter what he trys to do it keeps asking him to log in.  We have reset his password and it still doesn't work.  He can get signed in on a computer with no issues.  

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  • Test Person

    H Rich,

    It sounds like you may need to tweak your cookie settings in Safari:
    •  Check Settings >> Safari >> Block Cookies.  If it's set to “Always Block”, that could be the problem.
    Also, I'd like to mention that we are working on a native mobile app that should hopefully alleviate problems like this in the future.

    If this doesn't help, email me back and we'll move this exchange to a ticket in the support center.

    Day

     

     

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