Phone: +1.877.399.3342 || Support via phone available Monday-Friday, 8am-5pm ET. However, we monitor support requests 24x7.

How does the trial work?

Tom Metz -

When you first sign up for, your account is considered to be a "trial" account.  Technically speaking, it is our Silver plan (10 Planners) with a limit of 100MB of space for storing file attachments.  Other than the file space limit, a trial account is not limited in any way.  Our standard trial period is 30 days, and no credit card is required to start the trial.  You really just need a valid email address (which we ask you to confirm before you access your account).

If you decide to purchase a subscription, the balance of time remaining in your trial will be added on to your subscription purchase.  So, if you have 2 weeks left in your trial and you purchase the Silver plan for 1 month, your account will expiration date after the payment will be one month plus 2 weeks.

If going from Trial to Bronze, you must ensure you have no more than three Planner accounts set up.  If any more are configured, the Bronze option will not be available to you.

If your trial expires before you are able to make a payment, your data is not immediately wiped away to cyber oblivion. For at least a month or so, your data will remain intact, and you can access it by purchasing a subscription plan.  If you need more time to evaluate our service, we can provide an extension to your trial.  Just give us a call or submit a support ticket with your request.

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  • 0
    Gene Roberts

    Where is the promo code?

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