Phone: +1.877.399.3342 || Support via phone available Monday-Friday, 8am-5pm ET. However, we monitor support requests 24x7.

What is the difference between Helpers and Planners?

Mary Webster -

Planner accounts are typically those responsible for planning the details of the service and/or leading teams that serve. Planners have a security level that determines what they can update in their church's account.  Only Planners can be team leaders.

Helpers are typically the volunteers. Those that show up for a service to serve, and don't contribute to the planning, scheduling, or organizing of the service details. Helpers have access to details of services for which they are scheduled, and typically access WP via the MyWP site (  Some Helpers can be given access to details of services even if they aren't scheduled for it.

Have more questions? Submit a request


Please sign in to leave a comment.