Phone: +1.877.399.3342 || Support via phone available Monday-Friday, 8am-5pm ET. However, we monitor support requests 24x7.

Getting Started with Managing And Scheduling Volunteers

Tom Metz -

Every subscription of includes our advance team management and scheduling functionality.  While it is intuitive to use (many churches just jump right in and figure it out on their own),  we are more than happy to assist you in a variety of ways.  Here are a few options:


Option 1: Jump in and figure it out

First, if you're the "I never read the directions" kind of person, here are a few general steps to guide you (in the order we recommend):

  1. Create your teams (video help)
  2. Add people and roles to the teams (video help)
  3. Schedule team members (video help)
  4. Notify people of their assignments (video help)

The complete set of videos can be found here:


Option 2: Join our live webinar

We offer a special "Team Leading" webinar just for ministry team leaders.   We'll cover creating and configuring teams, scheduling team members, and demonstrate what team members see.  It's about 45 minutes, and we open the floor for questions at the end.  Check our schedule page to sign-up.


Option 3: Watch a recorded webinar

Just like attending the live webinar, but on your own schedule!  If you have any questions while afterwards, you can always email them to, and we'll be happy to answer them for you!

WP Team Leading Recorded Webinar


Option 4: Give us a ring

We are happy to answer any questions for you, and even walk you through some of the steps to get going.  We can be reached at 1.877.399.3342 during our normal business hours (8am-5pm EST Monday-Friday).  You can also submit any questions you have via our support form (use the "Submit a Request" button at the top of this page).




Have more questions? Submit a request


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