Frequently Asked Questions
- How do I update the card/billing information for our account?
- What forms of payment do you accept?
- How much does your service cost?
- Is there an auto-draft option to automatically bill me?
- What is the difference between Helpers and Planners?
- How do I Make a Payment?
- Do you offer any discounts for new church plants?
- How does the trial work?
- What are the copyright restrictions with uploading files?
- Can I change Planners to/from Helpers?
- Why does the formatting of my screen look strange?
- The People Scheduling pages are slow to load and use. What can I do to improve performance?
- Why do some files open in my browser, and others prompt me to save?
- Can I upload files to our WorshipPlanning.com account?
- Does my account come with any songs already in the songs library?
- Can I transpose the key of a song?
- Is your site secure and reliable?
- How can you offer so much disk space?
- Can I create a bunch of people accounts by importing a list?
- How do I send an email to members of my team?
- How do I send an email to all Helpers and Planners?
- Do you offer any training for your site?
- Can a single email address be used for different login accounts?
- What Browser Am I Using?
- Does each person needing to access WP have their own login account?
- Who creates the login for my team accounts?
- How do I control who has access to different parts of our church’s worshipplanning.com account?
- How many people can I add to our church’s worshipplanning.com account?
- How are people notified of when they are scheduled to serve?
- How many teams can I create for our church?